FILE ACTIVATION - DEBT REVIEW CLEARANCE
Removal of Debt Review Flag within 7 - 30 days
In cases where the debt review circumstances are complex, the removal can take up to 30 - 90 days


Dear Consumer

We thank you for entrusting us with the mandate to facilitate the final clearance of the debt review flag from your credit records.

Guarantee:
Our prelimiary assessement has determined -  based on the initial  information you supplied and evidence in hand  that -  the facts are sufficient for a succesful dispute and  clearance of the debt review flag
In terms of the NCA regulations, a disputed listing should be immediately "temporarily removed" while the dispute is being investigated. (This is based on the premise that the consumer cannot remain prejudiced by a potentially unlawful or incorrect listing)
In extremely complex cases the NCR resolution can take up to 90 days to complete and the debt review flag will not show within this period.

The Final Process entails:
Upon confirmation of payment of applicable service fee below: 
* We log the dispute/removal request with NCR.
* The NCR shall peruse the entire debt counselling process to establish compliance.
* The NCR shall resolve the matter and forward outcome accordingly
* The NCR shall Update the DHS (Debt Help System)
* The NCR shall Transmit Debt Review Flag Removal Instructions to the Credit Bureaus.
* The Credit Bureau shall remove the debt review flag within 7 days

Service Fees:
Total Service Fee = R1200
* Once-Off Admin Fee R300 then Affidavit Fee (R300 x 4 months) or
* Once-Off Admin Fee R300 then Affidavit Fee (R600 x 2 months) or
* Once-Off Discounted Settlement Fee R950 (includes admin fee and affidavit fee)

Debit Order Activation:
Select your preferred debit amount
R30 debit order activation fee shall be debited immediately
You will receive confirmation of activation email requesting you to confirm your preferred debit date

CASH/EFT PAYMENT
Bank Name: ABSA
Account Name: NCRA
Account Number: 4099052107
Branch Code: 632005
Use Your ID Number as Reference

File Activation & Service Payment Options

Payment Options
1. Only R30 debit activation shall be charged now. The next debit shall be on your preferred date.
2. The R950 Once-off Discounted Settlement includes admin fee and affidavit fee.
3. You can deposit the first instalment or settlement amount in the bank account supplied above.
4. For Eft/Cash payment please add R30 to cover bank charges. 

Service Fee

R1200

R300 x 4 months

Debit Order Activation 

Click to Activate Debit Order

Service Fee

R1200

R600 x 2 months

Debit Order Activation 

Click to Activated Debit Order

Discounted Settlement

Once-Off R950

Once-Off Payment via Payfast

Click to Pay R950

Discounted Settlement Debit Order

Once-Off R950

Once-Off Debit Order

Debit Order Activation 

Click to Activate Once-Off Debit Order

 ⚖️ Disclaimer:
 “This system is under review and is operational as a prototype under development in alignment with NCR’s mandate.”
 This platform is managed in alignment with Section 136 of the National Credit Act (NCA).
It exists solely to assist consumers in submitting lawful disputes related to debt review status, unlawful placement, and non-compliance by registered debt counsellors. Submitting false or fraudulent information may result in regulatory or legal consequences. Disputes are assessed on merit and supporting documentation. Use of this platform does not guarantee removal of a debt review status unless full investigation confirms grounds for removal.

All communications related to this platform are handled by the designated Complaints and Dispute Resolution Unit. Please ensure you have completed all required documents before contacting support.